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When it comes to e-commerce, loyalty schemes are essential for any business looking to maximize customer retention. Not only do loyalty programs keep customers coming back, they also offer convenient ways to engage with your brand, reward loyalty and provide personalized experiences.
Who is this blog for: eCommerce businesses and brands
Retaining customers is imperative to the success of your business. Some customers will be easy to retain, while others will need some work. If you don’t have any structured measures in place, you are likely to lose those customers who are willing to shop around. So, how do you keep your customers happy and have them coming back for more?
Let's take a look at 24 ways to increase your retention rate.
